Last updated: 9 December 2025
GDPR & ePrivacy Directive Compliant
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember information about your visit, making it easier to use and more relevant to your needs.
At MyTaxRebate.ie, we use cookies to enhance your browsing experience, improve our services, and protect your personal information in compliance with GDPR and the ePrivacy Directive.
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. These cannot be disabled.
Examples: Session management, authentication, security features, form submission
These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve the website's performance and user experience.
Examples: Page load times, error messages, user navigation patterns
These cookies allow the website to remember choices you make (such as your language preference) and provide enhanced, personalized features.
Examples: Language preferences, saved form data, user interface customization
We use analytics cookies to understand how visitors interact with our website. This information is used to improve our services and content. These require your consent.
Examples: Google Analytics (anonymized), visitor statistics, conversion tracking
These are temporary cookies that expire when you close your browser. They help with website navigation and allow you to move between pages efficiently.
These remain on your device for a set period or until you delete them. They remember your preferences and provide a personalized experience on return visits.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| next-auth.session-token | Authentication and session management | Session | Essential |
| portal_session | Client portal authentication | 7 days | Essential |
| form_progress | Save application form progress | 7 days | Functional |
| cookie_consent | Remember your cookie preferences | 1 year | Essential |
| _ga, _gid | Google Analytics - anonymized usage statistics | 2 years / 24 hours | Analytics |
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through:
When you first visit our website, you'll see a cookie consent banner where you can choose which categories of cookies to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Settings → Privacy and security → Cookies and other site data
Options → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Cookies and website data
Settings → Cookies and site permissions → Cookies and site data
⚠️ Please note: If you choose to block or delete cookies, some features of our website may not function properly. Essential cookies are required for basic website functionality and cannot be disabled as they are necessary for the site to operate.
Some cookies on our website are set by third-party services that appear on our pages. These services are GDPR-compliant and process data according to their own privacy policies:
We use Google Analytics to analyze website traffic and improve user experience. Data is anonymized and used in aggregate form only. This service requires your consent.
View Google's Privacy Policy →Our payment provider (Stripe) may set cookies to process secure payments. These are essential for transaction security and GDPR-compliant.
View Stripe Privacy Policy →Our AI assistant "Sue Port" uses AI language model technology. Conversations are processed according to our AI provider's data usage policies and are not used for model training. See our AI Transparency Notice below for full details.
Required under the EU Artificial Intelligence Act
MyTaxRebate.ie uses an AI-powered chatbot called "Sue Port" to provide instant support and answer your questions. This is an automated system, not a human agent.
⚠️ Important: Sue Port provides general information only and should not be considered professional tax advice. For personalized advice regarding your specific tax situation, please consult with our qualified tax specialists or submit a formal application.
Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have the following rights regarding your personal data:
Request a copy of your personal data
Correct inaccurate or incomplete data
"Right to be forgotten" under certain conditions
Limit how we use your data
Receive your data in a portable format
Object to certain types of processing
To exercise any of these rights, please contact us at privacy@mytaxrebate.ie. We will respond to your request within 30 days.
We may update this Cookie Policy from time to time to reflect changes in our practices, technology updates, or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.
If you have any questions about our use of cookies, this Cookie Policy, or your data protection rights, please contact us:
Email: info@mytaxrebate.ie
Website: www.mytaxrebate.ie/contact
For more information about your data protection rights, you can contact:
Data Protection Commission of Ireland →Response Time: We aim to respond to all privacy-related inquiries within 30 days as required by GDPR.