Frequently Asked Questions

Terms of Authorisation
I authorise MyTaxRebate to append my signature to the Authorisation Form(s) they will submit to the Irish Tax Authorities.

1. Authorisation to act as agent
I, the undersigned, declare to the Revenue Commissioners of Ireland, that I authorise MyTaxRebate (TAIN 77632V) to act as my agent in dealing with all aspects of the filing of my Irish income tax return, including the submission of refund or credit claims, allowances or reliefs.

I confirm that all documentary evidence of entitlement to credits/reliefs claimed and taxable income sources, will be held for a period of 6 years beginning at the
end of the year of assessment to which the Return of Income and/or claim relates by myself, unless otherwise stated and provided by me to MyTaxRebate.

I understand that this agreement will remain in place until such time as either party, the client or the agent, has notified the Revenue Commissioners of Ireland in writing of their wish to cancel this agreement.

2. Authorisation for Agent to receive refunds on behalf of client
I authorise the transfer of any refund or repayment of PAYE / Universal Social Charge due to me by the Revenue Commissioners by electronic funds transfer to the following bank account which is held by MyTaxRebate:

Bank: Bank of Ireland
BIC Code: BOFIIE2D
IBAN: IE 21 BOFI 9001 2123 1468 46
Name of Account Holder: MyTaxRebate

I understand that any refund made by the Revenue Commissioners to my agent, MyTaxRebate, on my behalf is refunded in a similar manner as if same were being refunded directly to me and that once the refund is transferred into the bank account nominated by me I have no further call upon the Revenue Commissioners in respect of same.

I understand that MyTaxRebate is acting as my agent and is solely responsible to me in respect of any refund received by them on my behalf. I further understand that my agent MyTaxRebate is an independent entity and that the Revenue Commissioners make no endorsement of my agent or any such agency and
cannot accept any responsibility whatsoever for problems encountered by me in dealing with them.

I understand and agree that MyTaxRebate will input its own bank account details on the Revenue record for the duration of this mandate and will remove these details on the cessation of the mandate.

I confirm that I am aware of, and agree to, the payment of the fees charged by MyTaxRebate in respect of the services carried out on my behalf and that this fee will be deducted from any amount approved by Revenue and that the balance of this amount will be paid to me.

3. Terms and Conditions of Authorisation
I understand that Tax law provides for both civil penalties and criminal sanctions for the failure to make a return, the making of a false return, facilitating the making of a false return, or claiming tax credits, allowances or reliefs which are not due.

I confirm that I will provide the necessary documentation to MyTaxRebate to support any refund, credit claims or claims for allowances and reliefs made to Revenue on my behalf by MyTaxRebate. I confirm that I will provide details of all my sources of income to MyTaxRebate.

I understand that I am required, unless provided by me to MyTaxRebate, to retain all documentation relating to any refund or credit or allowance or relief claimed by the agent on my behalf for a period of 6 years beginning at the end of the year of assessment to which the Return of Income and/or claim relates and that myself and/or MyTaxRebate will be required to produce same to Revenue upon request.

4. Scope of Authorisation
I understand that MyTaxRebate is to act as my agent in respect of Income Tax, where I am registered for Income Tax, for the purpose of cancelling my Income Tax registration and/or filing an Income Tax return for years where such cancellation is not possible or required.

Tax Rebate Fee Terms
MyTaxRebate provides you with the best value tax rebate service available in Ireland. We guarantee to get you the fastest, maximum, legal tax rebate you are entitled to.

We operate on a NO REBATE – NO FEE basis.

We only charge a fee once the rebate is sent to us from the tax office. This fee is deducted from the rebate we issue to your bank account, so you never need to make any actual payments yourself.

For Irish PAYE and Income Tax rebates we only charge 15% +VAT of 23%, subject to a minimum fee of €25.

We automatically apply a reducing minimum fee for smaller refunds. This is to prevent the minimum fee from being more than the refund we issue to you, while still allowing us to cover the costs associated with processing the refunds and means you will get a larger percentage of smaller refunds from MyTaxRebate than from other companies.
*Unlike some other companies, we do not charge a higher fee for more complicated claims.

If you have any other queries about our fees, please contact us as info@MyTaxRebate.ie.

MyTaxRebate Terms and Conditions
Legal Information and Terms of Usage
MyTaxRebate is a trading name for the services of Curran Enterprises.



By agreeing to these Terms and Conditions, we will ensure your personal information is protected, as described in our Privacy Policy.

Our Guarantee
MyTaxRebate guarantees that it will use its best endeavours to organise any rebate of income tax due for people who have worked in Ireland.

MyTaxRebate will organise the rebate of the maximum amount possible based on the information and documentation provided by its customers and in line with the legal entitlements and obligations of the customer within Irish tax law.

Where there is a change in Irish tax law, or in the interpretation or implementation of the rules and laws by the Irish tax authorities, MyTaxRebate will meet its commitment to organise the rebate to the degree allowed by the law. The decision of the exact value of any rebate due or amount owed is the decision of the Irish Tax Authority.

MyTaxRebate will provide the rebate as expediently as possible, subject to the provision of the necessary documents by the customers and the efficient processing of the rebate application by the relevant tax office.

Exceptions to our tax rebate responsibilities
MyTaxRebate is not responsible for the rebate of tax where:

The customer has provided information which is false, inaccurate, incorrect, insufficient or misleading in any way;
The customer has already received a rebate;
The customer has already applied for a rebate, either directly or through another person, natural or legal;
The customer owes money to the tax authority;
The customer has indicated they will hold all documentary evidence of entitlement to credits/reliefs claimed and sources of income declared for the required 6 year period;
The tax authority information leads to a decision that the customer is not due a rebate.
The tax authority has different information on its system than that provided by the customer;
MyTaxRebate will endeavour to help the customer resolve these issues, provided it receives all necessary information and instruction from the customer.

Power of Attorney
When the customer signs a Power of Attorney permitting MyTaxRebate to organise his/her rebates, he/she is agreeing to pay the fee to MyTaxRebate for the organisation of the rebate. If the customer has signed a Power of Attorney authorising MyTaxRebate to organise his/her rebates, and has, with or without his or her knowledge, applied or authorised any other person, natural or legal, to organise the same rebate, he/she will owe MyTaxRebate the fee for the organisation of a rebate, notwithstanding that the customer has obtained a rebate otherwise than with the assistance of MyTaxRebate.

If the relevant tax office sends the due rebate to the customer directly, rather than to MyTaxRebate, the customer still owes the processing fee in full to MyTaxRebate for the service rendered, which resulted in the issuing of the rebate.

If the customer does not pay this fee, pursuant to the information above on a voluntary basis or on request from MyTaxRebate, MyTaxRebate reserves the right to:

Take legal action to pursue the customer for the fee due
Publish the name of the customer as a Bad Debtor in the local newspaper, on the MyTaxRebate website and other media if the fee has not been paid within the rational terms given.
Report the customer as a Bad Debtor to the relevant financial institutions in the country of the customer.
Once authorised and registered as your tax agent with the Irish Tax Authority, all correspondence regarding your application must be handled directly by MyTaxRebate. Any measure taken by you, the customer, to make direct contact with the tax office without first consulting MyTaxRebate will be considered as a breach of contract and our relevant processing fee will still apply for all processing work completed by us during the application
process.
By signing and completing our documentation:

You understand that MyTaxRebate may issue a rebate estimation on receipt of your completed and signed forms. You understand that receipt of your completed documentation authorises MyTaxRebate to submit your application to the relevant tax office. Should you wish to cancel your application, you will contact MyTaxRebate immediately. You understand that while MyTaxRebate will make every effort to recall your application, this may not be possible.

Signature
By accepting MyTaxRebate’s Terms & Conditions, you are accepting that your name as signed in your submission will be the electronic representation of your signature for all purposes, when you or your agent use them on documents including legally binding contracts, just the same as a pen and paper signature.

Emails
All emails to the customer will be sent to the email address provided by the customer at registration. MyTaxRebate will expect that the customer will ensure there is sufficient space in his/her inbox to receive all emails and that the customer checks his/her email regularly – regularly being about three times a week.

Minimum Fee
MyTaxRebate has a minimum fee for each tax rebate application. A contingency fee is charged where the rebate amount is above the minimum fee amount. For information about the fees, email info@MyTaxRebate.ie. MyTaxRebate will provide information of the fee applicable per application.

For additional value-added services provided by MyTaxRebate to the customer, additional fees will be charged to cover associated administrative and management costs. For information about the fee for the additional services rendered for an individual case, the customer should email info@MyTaxRebate.ie. MyTaxRebate will provide information of the fee applicable per customer case.

Rebate Issuance
MyTaxRebate will send the rebate to the customer as agreed per communication with the customer.
Depending on the tax being refunded, the usual method is by bank transfer. Customers should supply their bank details upon request by MyTaxRebate. Customers wishing to receive their tax rebate by cheque should notify MyTaxRebate upon submission of their application. Where MyTaxRebate receives the money from the tax office, it will deduct its fee, plus necessary tax, from the amount sent to the customer.

Bank Charges
In the case of payment by cheque, MyTaxRebate has no control over the fees charged locally by banks in cashing the cheque. MyTaxRebate will inform the customer, to the best of its knowledge, what the local charges are by local banks. MyTaxRebate will not be liable for any changes in local bank charges, any currency exchange rates by the banks or any time period that the bank takes to cash the cheque. MyTaxRebate will apply an administration fee for the provision of additional payment options, which are
highly administrative in nature. MyTaxRebate informs the customer when the choice of payment option is offered.

MyTaxRebate will apply its Payment Options procedure to obtain the payment options choice of the client. Should the client fail to communicate his/her payment option choice within six months, MyTaxRebate will reserve the right to amend the terms of the Power of Attorney section and apply them at its discretion until the client reverts.

Some rebate entitlements of the customer are not issued by the Tax Authorities in the form of a cheque or bank transfer, for example they are reimbursed by decreasing the tax liabilities or other financial liabilities of the client. Where such rebate entitlements are organized by MyTaxRebate, the total financial benefit to the customer arising from the work of MyTaxRebate will be used as the basis for the estimation of the fee due.

MyTaxRebate Estimations
All estimations provided by MyTaxRebate are an indicator of what the customer may be entitled to based on the information provided by the customer. Final amounts due to the customer will depend upon the information and data on actual documents submitted, the information made available and the decision of the Tax Office.

Communications
Unless requested to do otherwise by the customer, MyTaxRebate will advise current and past customers of:

All new rebates that they may be entitled to as and when information
becomes available from the respective tax authorities;
All new services that they may avail of with MyTaxRebate;
All new services offered by MyTaxRebate and associated companies.
Additional Charges:
Where a cheque has not been cashed within the 6-month timeframe and therefore goes out of date, an administration charge of €15 (+VAT of 23%) will be applied to re-issue the refund.

Where a cheque has not been cashed by the end of June of the following year, an administration charge of either €15 (+VAT of 23%) or one third of the original value of the refund (including VAT), whichever is greater, will be applied to the client’s account each year the refund remains unclaimed.

Where a MyTaxRebate client has requested a review directly from the Revenue Commissioners and has failed to remove MyTaxRebate’s bank account details from their profile, a €15.00 (+VAT of 23%) administrative charge will be deducted by MyTaxRebate for each refund processed.

Amendments to Terms and Conditions
From time to time, MyTaxRebate may amend or add to these Terms and Conditions should the need arise. Such changes will be posted on the website terms and conditions and customers are advised to check it regularly to receive these updates.

Agreement
The submission of a registration to MyTaxRebate, by web, post, hand, fax, or email, constitutes agreement to these Terms & Conditions, including amendments thereto, by the customer.

Confidentiality and Data Handling
MyTaxRebate ensures that all client information is held as private and confidential. Information collected in writing and/or verbally for tax return filing services can and may be used for internal auditing purposes by MyTaxRebate and provided to the relevant Tax Office for external auditing purposes.

Customer Feedback
Should the customer like to query the quality of service delivered at any time, he/she is invited to email us at info@MyTaxRebate.ie.